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Privacy Policy

Effective Date: 27-05-23

Last Updated: 04-06-25

At Everest Solutions, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, request our services, or communicate with us.

We are committed to protecting your data and being transparent about how we handle it.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, job title, billing address, etc.
  • Payment Information: When you make a purchase, we may collect billing details and transaction records (payment is handled via secure third-party services such as PayPal).
  • Service Information: Details about the project you request, preferences, feedback, and communication.
  • Technical Information: IP address, browser type, operating system, and usage data through cookies and analytics tools.
  • User-generated Content: Any files, assets, or materials you submit to us for project purposes.

2. How We Use Your Information

We may use your information for:

  • Delivering and managing services you request
  • Responding to inquiries, support, or feedback
  • Sending invoices, proposals, or project updates
  • Sending promotional emails or newsletters (you can opt out anytime)
  • Improving our services, website experience, and internal processes
  • Legal or accounting compliance

3. How We Share Your Information

We do not sell your personal data.

We may share your data only with:

  • Trusted partners involved in fulfilling your project
  • Third-party tools used for project management, email communication, and payment processing
  • Authorities or legal entities when required to comply with law

All third-party providers are required to maintain your confidentiality.

4. Data Retention

We retain your personal data only as long as necessary:

  • For delivering services
  • For fulfilling legal, accounting, or reporting requirements
  • Or until you request deletion of your data

We securely delete or anonymize data that is no longer needed.

5. Cookies and Analytics

We may use cookies and similar technologies to:

  • Understand how users interact with our website
  • Track marketing campaign performance
  • Improve user experience

You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Withdraw consent at any time
  • File a complaint with a data protection authority if needed

To exercise any of these rights, please email us at [insert your business email].

7. Data Security

We use secure servers, encrypted communications, and access controls to protect your personal data.

However, no method of transmission over the Internet is 100% secure — we encourage you to protect your login credentials and sensitive information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. We recommend checking this page periodically for updates.

10. Contact Us

For any questions, concerns, or privacy requests, please contact us:

📧 [Your business email address]

📍 [Your city, country, if applicable]